Keep your PIN code and account secure:
Neosurf tickets or accounts should only be used on the Internet to pay on partner sites. Never use our products to pay an individual online or over the phone, on social networks, or classified ad sites.
Be cautious:
| ✅ Only create a myNeosurf account for yourself | ❌ Never open an account for someone else |
| ✅ Do not share your myNeosurf account details or your Neosurf Pincode with anyone | ❌ Never share your personal information, passwords, or documents |
| ✅ Access your Neosurf Pincode or account history exclusively through our official website, www.neosurf.com, or the Neosurf mobile app | ❌ Never click on payment or login links on social media, email, etc. |
If you believe you are a victim of fraud, contact us immediately.
Your safety is our priority. Stay vigilant and help us combat fraud together.
