{"id":65796,"date":"2021-01-12T08:28:28","date_gmt":"2021-01-12T08:28:28","guid":{"rendered":"https:\/\/neowpsites-dev-publicneosurf.pf8.wpserveur.net\/suporte\/contacte-nos\/"},"modified":"2025-07-10T09:11:43","modified_gmt":"2025-07-10T09:11:43","slug":"contacte-nos","status":"publish","type":"page","link":"https:\/\/www.neosurf.com\/pt\/suporte\/contacte-nos\/","title":{"rendered":"Contacte-nos"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_image=&#8221;https:\/\/www.neosurf.com\/wp-content\/uploads\/amack_consultants_corporate_photography-7-scaled.jpg&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_color=&#8221;#ffffff&#8221; custom_padding=&#8221;40px|40px|40px|40px|true|true&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; box_shadow_style=&#8221;preset3&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; header_font=&#8221;Open Sans Condensed||||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#212853&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>CONTACTAR UM AGENTE DE APOIO DE NEOSURF<\/h1>\n<p>[\/et_pb_text][et_pb_divider divider_weight=&#8221;4px&#8221; _builder_version=&#8221;4.16&#8243; width=&#8221;20%&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_contact_form email=&#8221;support.en@neosurf.com&#8221; custom_message=&#8221;New Neosurf support request:||et_pb_line_break_holder||Name: %%First_Name%%||et_pb_line_break_holder||Last Name: %%LastName%%||et_pb_line_break_holder||Email: %%Email%%||et_pb_line_break_holder||Phone Number: %%Number%%||et_pb_line_break_holder||Subject request: %%Subject%%||et_pb_line_break_holder||Message: %%message%%||et_pb_line_break_holder||||et_pb_line_break_holder||&#8221; submit_button_text=&#8221;Enviar&#8221; _builder_version=&#8221;4.22.0&#8243; _unique_id=&#8221;3acb846b-ae8a-4d79-ad09-b44c857a9f8c&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#E72582&#8243; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;10px&#8221; button_font=&#8221;Francois One|||on|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_contact_field field_id=&#8221;First_Name&#8221; field_title=&#8221;Primeiro Nome&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][\/et_pb_contact_field][et_pb_contact_field field_id=&#8221;LastName&#8221; field_title=&#8221;Apelido&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][\/et_pb_contact_field][et_pb_contact_field field_id=&#8221;Email&#8221; field_title=&#8221;E-mail&#8221; field_type=&#8221;email&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][\/et_pb_contact_field][et_pb_contact_field field_id=&#8221;Number&#8221; field_title=&#8221;Telefone&#8221; allowed_symbols=&#8221;numbers&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][\/et_pb_contact_field][et_pb_contact_field field_id=&#8221;Subject&#8221; field_title=&#8221;Assunto&#8221; field_type=&#8221;select&#8221; select_options=&#8221;%91{%22value%22:%22Sobre a compra de um voucher Neosurf%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%22Sobre a utiliza\u00e7\u00e3o do voucher Neosurf%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%22Sobre uma conta myNeosurf%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%22Sobre um dep\u00f3sito na minha conta myNeosurf%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%22Sobre um levantamento da minha conta myNeosurf%22,%22checked%22:0,%22dragID%22:3},{%22value%22:%22Sobre o procedimento PREMIUM%22,%22checked%22:0,%22dragID%22:4},{%22value%22:%22Sobre fraude ou quest\u00e3o de seguran\u00e7a%22,%22checked%22:0,%22dragID%22:5}%93&#8243; fullwidth_field=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; text_orientation=&#8221;left&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_contact_field][et_pb_contact_field field_id=&#8221;message&#8221; field_title=&#8221;A sua mensagem&#8221; field_type=&#8221;text&#8221; fullwidth_field=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_contact_field][\/et_pb_contact_form][et_pb_code admin_label=&#8221;JS Code to get the country name into the contact form&#8221; _builder_version=&#8221;4.22.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; global_module=&#8221;79570&#8243; theme_builder_area=&#8221;post_content&#8221;]<script><!-- [et_pb_line_break_holder] -->document.addEventListener(\"DOMContentLoaded\", function () {<!-- [et_pb_line_break_holder] -->  \/\/ Fonction d\u2019injection discr\u00e8te du pays<!-- [et_pb_line_break_holder] -->  function setupDiviFormCountryInjection() {<!-- [et_pb_line_break_holder] -->    const form = document.querySelector('form.et_pb_contact_form');<!-- [et_pb_line_break_holder] -->    const cfgeo = document.querySelector('.cfgeo-country');<!-- [et_pb_line_break_holder] -->    const messageField = form?.querySelector('textarea[name^=\"et_pb_contact_message\"]');<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    if (!form || !cfgeo || !messageField) {<!-- [et_pb_line_break_holder] -->      setTimeout(setupDiviFormCountryInjection, 200);<!-- [et_pb_line_break_holder] -->      return;<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    form.addEventListener(\"submit\", function () {<!-- [et_pb_line_break_holder] -->      const country = cfgeo.textContent.trim();<!-- [et_pb_line_break_holder] -->      if (country && !messageField.value.includes(\"Country:\")) {<!-- [et_pb_line_break_holder] -->        \/\/ Injection invisible juste avant envoi<!-- [et_pb_line_break_holder] -->        messageField.value += \"\\n\\nCountry: \" + country;<!-- [et_pb_line_break_holder] -->      }<!-- [et_pb_line_break_holder] -->    });<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  setupDiviFormCountryInjection();<!-- [et_pb_line_break_holder] -->});<!-- [et_pb_line_break_holder] --><\/script><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- Valeur du shortcode CF GEO cach\u00e9e --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"cfgeo-country\" style=\"display:none;\">[cfgeo_country]<\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>CONTACTAR UM AGENTE DE APOIO DE NEOSURF[cfgeo_country]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":65654,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-65796","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Contacte-nos<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.neosurf.com\/pt\/suporte\/contacte-nos\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contacte-nos\" \/>\n<meta property=\"og:description\" content=\"CONTACTAR UM AGENTE DE APOIO DE NEOSURF[cfgeo_country]\" \/>\n<meta property=\"og:site_name\" content=\"Neosurf\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-10T09:11:43+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo estimado de leitura\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.neosurf.com\/pt\/suporte\/contacte-nos\/\",\"url\":\"https:\/\/www.neosurf.com\/pt\/suporte\/contacte-nos\/\",\"name\":\"Contacte-nos\",\"isPartOf\":{\"@id\":\"https:\/\/www.neosurf.com\/pt\/#website\"},\"datePublished\":\"2021-01-12T08:28:28+00:00\",\"dateModified\":\"2025-07-10T09:11:43+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.neosurf.com\/pt\/suporte\/contacte-nos\/#breadcrumb\"},\"inLanguage\":\"pt-PT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.neosurf.com\/pt\/suporte\/contacte-nos\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.neosurf.com\/pt\/suporte\/contacte-nos\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.neosurf.com\/pt\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Suporte\",\"item\":\"https:\/\/www.neosurf.com\/pt\/suporte\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Contacte-nos\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.neosurf.com\/pt\/#website\",\"url\":\"https:\/\/www.neosurf.com\/pt\/\",\"name\":\"Neosurf\",\"description\":\"So Simple to Pay &amp; Play\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.neosurf.com\/pt\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-PT\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Contacte-nos","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.neosurf.com\/pt\/suporte\/contacte-nos\/","og_locale":"pt_PT","og_type":"article","og_title":"Contacte-nos","og_description":"CONTACTAR UM AGENTE DE APOIO DE NEOSURF[cfgeo_country]","og_site_name":"Neosurf","article_modified_time":"2025-07-10T09:11:43+00:00","twitter_card":"summary_large_image","twitter_misc":{"Tempo estimado de leitura":"5 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.neosurf.com\/pt\/suporte\/contacte-nos\/","url":"https:\/\/www.neosurf.com\/pt\/suporte\/contacte-nos\/","name":"Contacte-nos","isPartOf":{"@id":"https:\/\/www.neosurf.com\/pt\/#website"},"datePublished":"2021-01-12T08:28:28+00:00","dateModified":"2025-07-10T09:11:43+00:00","breadcrumb":{"@id":"https:\/\/www.neosurf.com\/pt\/suporte\/contacte-nos\/#breadcrumb"},"inLanguage":"pt-PT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.neosurf.com\/pt\/suporte\/contacte-nos\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.neosurf.com\/pt\/suporte\/contacte-nos\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.neosurf.com\/pt\/"},{"@type":"ListItem","position":2,"name":"Suporte","item":"https:\/\/www.neosurf.com\/pt\/suporte\/"},{"@type":"ListItem","position":3,"name":"Contacte-nos"}]},{"@type":"WebSite","@id":"https:\/\/www.neosurf.com\/pt\/#website","url":"https:\/\/www.neosurf.com\/pt\/","name":"Neosurf","description":"So Simple to Pay &amp; Play","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.neosurf.com\/pt\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-PT"}]}},"_links":{"self":[{"href":"https:\/\/www.neosurf.com\/pt\/wp-json\/wp\/v2\/pages\/65796","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.neosurf.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.neosurf.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.neosurf.com\/pt\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.neosurf.com\/pt\/wp-json\/wp\/v2\/comments?post=65796"}],"version-history":[{"count":3,"href":"https:\/\/www.neosurf.com\/pt\/wp-json\/wp\/v2\/pages\/65796\/revisions"}],"predecessor-version":[{"id":79591,"href":"https:\/\/www.neosurf.com\/pt\/wp-json\/wp\/v2\/pages\/65796\/revisions\/79591"}],"up":[{"embeddable":true,"href":"https:\/\/www.neosurf.com\/pt\/wp-json\/wp\/v2\/pages\/65654"}],"wp:attachment":[{"href":"https:\/\/www.neosurf.com\/pt\/wp-json\/wp\/v2\/media?parent=65796"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}